MLGW is an app that allows customers to access and pay their MLGW bills, setup payment arrangements, and more. The app has mixed reviews and may share some data with third parties.MLGW News Release. Drought Management Plan Rescinded. December 28, 2022. (December 28, 2022—11 a.m.) – MLGW has lifted restrictions as detailed by its Drought Management Plan due to improved water pressure and volume in its water distribution system. Car washes can resume normal operations. Industrial customers …April 9, 2024. Memphians facing utility cutoff notices may qualify for up to a $700 credit on their MLGW utility bills. Mayor Paul Young and the Memphis City Council set aside $1 million for the program, now in its fifteenth year. You will qualify if: · Your household income does not exceed.MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County. More MLGW News 220 South Main St.Recommendations on strategy concepts will be presented to the MLGW Board of Commissioners before the end of the year. Progress Report Presentation (March 2024) Customer Input Please take the survey . 2045 News. MLGW postpones the remainder of 2045 workshops - April 3, 2024; MLGW wants customers to help shape its future - February 27, 2024PAYMENT OPTIONS DELAYED BILLS FAQ. MLGW JOB OPPORTUNITIES. ROAD MAP TO RELIABILITY. GIVE A GIFT ONLINE. ... Memphis Light, Gas and Water wants to thank customers for supporting the Share the Pennies Home Weatherization Program. Thanks in large part to customer contributions, MLGW’s Energy Services team has …Welcome to My Account Login. Because your My Account session has been idle for an extended period of time, your payment information has been cleared. This is done for security reasons to prevent other users from accessing your payment information in case you were away from your computer. User ID: *. Password: *.MLGW has released a new and improved application for Android devices which allows MLGW customers to access a variety of utility related information, including the all-new MLGW My Account. Customers will have the ability to access many features such as: · Manage MLGW Accounts · View/Pay MLGW bills · Setup payment arrangementsMy Account Payment Issues. NOTE: Some MLGW customers are experiencing internet browser issues when attempting to pay their utility bill. If you are experiencing issues, …Call 544-6549, Monday through Friday between 7 a.m. and 7 p.m. Visit one of MLGW's five community offices. E-mail your information to [email protected]. Online Application. Simply download the Budget Billing application below, fill it out and mail to: Customer Accounts And Records. Memphis Light, Gas And Water Division. The Community Office locations are open from 8:30 a.m. to 5 p.m., Monday through Thursday, and until 6 p.m. on Friday unless otherwise noted. All locations have a payment drop box. Pay by check or money order when using drop box service. Main Office. 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays. 245 South Main. Memphis, TN. Map Location. PAYMENT OPTIONS DELAYED BILLS FAQ. ... Memphis Light, Gas and Water honored winners of the utility’s 2023 “ElectRock” Poster Art Contest at a Board of ... MLGW Corporate Site. Welcome to MLGW’s Walk-In Bill Payments Site Locator. Search near City or Zip Code. Find Payment Locations. biller: [], zip: [] | Barcode. Tens of millions of borrowers entered debt forbearance programs during the COVID-19 pandemic. Not all of them started skipping bills. By clicking "TRY IT", I agree to receive newsl...Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively ...As of 2014, to pay your Best Buy credit card bill online, visit Bestbuy.com and click on “Make payment/check balance” link under the “Credit Cards” heading at the bottom of the pag...Once it is finished, we will return and make repairs to streets and yards. We will relight your pilot light after the changeover. To relight your pilot light, residents should call 901- 544-6549. For Spanish, residents should call: 901- 544-6549. Businesses: 901-528-4270. You can tell by the smell. Natural gas is odorless.The system will then ask you to verify your payment method. If you have any questions or need help with your My Account enrollment, please contact Residential: Customer Care Center - 901-544-MLGW (6549), Monday through Friday, Shelby County Community Services Agency has relocated its offices to 1188 Minna Place, Memphis TN 38104. For questions or additional information visit or call (901)222-4200. CSA Program Assistance Guide. City of Memphis Utility Assistance. Memphians facing utility cutoff notices may qualify for up to a $700 credit on their MLGW utility bills. Requiere Inscripción. Servicio My Account de pago electrónico de facturas en Internet. www.mlgw.com. Cuenta de cheques o ahorros, Visa o MasterCard o tarjeta de débito, tarjeta de cédito Discover o tarjeta de débito de cajero automático (ATM, que presente los logotipos Star, Pulse o NYCE) Si se presenta en días laborales antes de las 3 p ...To aid customers during the coldest period of the year, Memphis Light, Gas and Water's Holiday Bill Break will begin on Dec. 15. The Holiday Bill Break ensures that no residential customers are cut off from December 15 to January 14 if they have an unpaid balance of $399.99 or less (except in cases of diversion, safety hazards or default on special …In today’s digital age, convenience and efficiency are paramount when it comes to managing our finances. With the advent of online bill payment systems, like att.com pay bill, payi...Oct 3, 2022 Updated Jul 25, 2023. MLGW community offices are reopening to customers Monday, the first time since closing during the COVID-19 pandemic. The company announced it would reopen four ...MEMPHIS, Tenn. — Memphis Light, Gas and Water Division customers can now use Google Pay to pay their bills or donate online. MLGW said its My Account customers can add Google Pay as a payment ...These Terms and Conditions are the complete and exclusive statement of the agreement regarding the Services between you and MLGW. It supersedes any proposal or prior agreement, oral or written, and any other communications between you and MLGW relating to the My Account Electronic Bill Payment Service. If there is a conflict between what an ...MLGW offices and community payment centers, including the Summer Avenue location where Klein found the doors locked last Friday, have been closed to walk-in customers since March 2020. Klein said MLGW’s Customer Care phone line is an exercise in futility. “I tried calling and you can’t get through on the phones,” she said.Pay a T-Mobile bill online by logging onto T-Mobile.com and clicking the “Pay Bill” button on the welcome page. Logging into T-Mobile.com requires customers to complete online regi...MLGW to resume disconnections for non-payment August 26, 2022 Memphis Light, Gas and Water will resume disconnecting residential customers for non-payment on Monday, August 29, 2022.In 2023, MLGW customers paid $0.116 per kWh, compared to the U.S. average of $0.160 per kWh; that means running a dishwasher for an hour (an estimated 1,800 watts) would cost about $0.209 in Memphis compared to $0.288 on average elsewhere in the country. “We want to earn our customers’ business every day by providing great value,” says ...MLGW Payment Address: Memphis Light, Gas and Water - Payments & Banking P.O. Box 388 Memphis, TN 38145 MLGW Street Address: Memphis Light, Gas and Water 220 South Main Memphis, TN 38103. For assistance or additional information call 901-457-2240 or email [email protected] .VP Gas/Water Engineering. Chandrika Winston Rosser, Vice President of Gas and Water Engineering and Operations, is responsible for managing and coordinating all Gas and Water engineering, operations and construction divisions for Memphis Light, Gas and Water. Rosser joined MLGW in 1997 as a Standards Engineer for Underground Electric.All Information © 2024 Memphis Light, Gas and Water Division (MLGW). All Rights Reserved.Memphis Light, Gas and Water Division 220 South Main Street Memphis, TN 38103 (901) 544-MLGW (6549) Powered by. Please enter a valid email address. ([email protected]) Please Enter Required Information. MLGW Chat is unavailable at this time. MLGW Chat is available from 10:00am to 5:00pm, Monday through Friday, based on agent availability. ...MEMPHIS, Tenn. — A Midtown man is furious after receiving an MLGW utility bill for more than $17,000. The bill says if he doesn’t pay by Tuesday, his lights will be off.Credit Card Payment. ... MEMPHIS, Tenn. - Memphis Light, Gas and Water (MLGW) will receive a $245,000 grant to help its customers who have experienced billing delays, officials said.PAYMENT OPTIONS DELAYED BILLS FAQ. ... Memphis Light, Gas and Water honored winners of the utility’s 2023 “ElectRock” Poster Art Contest at a Board of ... Gift Of Comfort. Memphis Light, Gas and Water's "Gift of Comfort" let's you make a utility payment as a gift. The program gives individuals, businesses or organizations the chance to make a payment towards a customer's utility bill as a gift. We have made it easier with a new online payment option. All you need is a debit or credit card and the ... MEMPHIS, Tenn. (WMC) - MLGW customers will now be able to pay their bill at over 100 new locations in Shelby County starting August 3. This is thanks to an expansion of …MEMPHIS, Tenn. — If you pay your MLGW bill over the phone, you better take note. The company recently announced it would be changing the pay by phone system starting November 15, 2015.Memphis Light, Gas and Water Division will begin accepting Mastercard, Visa and Discover cards as forms of payment on Tuesday, April 29. Memphis City Councilman Myron Lowery will make the inaugural credit card payment at 10 a.m. at MLGW’s Downtown Community Office located at 245 South Main St.MLGW’s other Community Office …Memphis Light, Gas and Water Extended Payment Plans (EPPs) are available until March 31, 2021. This is a one-time payment plan that allows eligible customers to repay their past due balance over a 12-month period. To participate, customers are required to pay at least 25% of their total indebtedness upfront. MLGW Natural Gas System Earns Recognition for Excellence. Memphis Light, Gas and Water Division was recently presented with the American Public Gas Association’s System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. MLGW is one of 25 SOAR recipients recogniz... May 7, 2024. Are you tired of paying hefty fees every month just to keep your Metro phone service active? If so, you’ll be glad to know that there are ways to pay your Metro phone bill for free...July 10, 2012. On Monday, July 9, Memphis Light, Gas and Water's bill payment processing vendor experienced a world-wide server issue that temporarily disabled our online payment system. The system was restored within a few hours and is back online. Due to this issue, MLGW is allowing a one-day grace period for any customers that attempted to ... Payment Mailing Address. P.O. Box 388 Memphis, TN 38145-0388 220 South Main St. Memphis, TN 38103. More Contact Info. ... Contact MLGW. En Español. Lead Service ... VP Gas/Water Engineering. Chandrika Winston Rosser, Vice President of Gas and Water Engineering and Operations, is responsible for managing and coordinating all Gas and Water engineering, operations and construction divisions for Memphis Light, Gas and Water. Rosser joined MLGW in 1997 as a Standards Engineer for Underground Electric.On Track is a payment program provided by MLGW designed to help residential customers with limited incomes manage debt and pay off their MLGW bill over time. The program focuses on energy conservation education, financial management and social services assistance.Moved Permanently. The document has moved here.These Terms and Conditions are the complete and exclusive statement of the agreement regarding the Services between you and MLGW. It supersedes any proposal or prior agreement, oral or written, and any other communications between you and MLGW relating to the My Account Electronic Bill Payment Service. If there is a conflict between what an ...MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County. More MLGW News 220 South Main St.Sep 9, 2019 ... Comments · The Best Way to Manage Files and Folders (ABC Method) · QuickBooks Invoice Tutorial playlist · Using Outlook to Create Staff Schedul...Contact them at 872-4357. Referrals and Information. 2-1-1 – Call 2-1-1 for social service referrals, including housing, medical and utility assistance. United Way of the Mid-South – Call UW’s Driving the Dream Call Center for resource referrals, including housing, medical and utility assistance. Contact United Way at (844) 444-4211.Most of MLGW’s payment agents are grocery stores. Kroger, Superlo and Gordin's Butcher Shoppe locations across Shelby County have been used to pay tens of millions in MLGW bills since 2016.February 14, 2012. Anyone interested in applying at Memphis Light, Gas and Water can do so using MLGW's online application system. Anyone who accepts employment with Memphis Light, Gas and Water Division, who lives outside of Shelby County, will have to move into the boundaries of Shelby County, Tennessee within six months of their …For Budget Billing customers, continue making your monthly payment listed on your Budget Billing letter. You will receive a new letter if the amount changes. Auto Pay . If you are on AutoPay, MLGW will not make multiple withdrawals from your account if multiple delayed bills are released in a short amount of time.PAYMENT OPTIONS DELAYED BILLS FAQ. ... Memphis Light, Gas and Water honored winners of the utility’s 2023 “ElectRock” Poster Art Contest at a Board of ...Legerton believed she was paying her bill every month on time. However, she showed a notice from June that she was underbilled $91.77 for water from November 2022 through April 2023. Then, her ...Comparison of MLGW Bill Payment Options for Commercial Customers. If submitted weekdays before 3:00 p.m., Central Time, noted on your account within one hour if pay date is current day. If submitted after 3:00 p.m. Central Time, noted on your account by 8:00 a.m. Central Time the following business day.My Account Payment Issues. NOTE: Some MLGW customers are experiencing internet browser issues when attempting to pay their utility bill. If you are experiencing issues, …MEMPHIS, Tenn. (WMC) - MLGW customers will now be able to pay their bill at over 100 new locations in Shelby County starting August 3. This is thanks to an expansion of authorized MLGW pay agents that will now include Dollar General and Family Dollar stores. MLGW has also added a new service offering, VanillaDirect Pay, in the form of a secure ...payment); account billing inquiry; payment arrangements; request a duplicate bill; other billing-related questions Also, visit us online at mlgw.com, where you’ll find valuable information about your utility services 24 hours a day, 7 … MLGW Board of Commissioners Meeting May 15. Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administ... February 14, 2012. Anyone interested in applying at Memphis Light, Gas and Water can do so using MLGW's online application system. Anyone who accepts employment with Memphis Light, Gas and Water Division, who lives outside of Shelby County, will have to move into the boundaries of Shelby County, Tennessee within six months of their …Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging. Register for MLGW Text Alerts: Memphis Light, Gas and Water's iPhone application allows MLGW customers to access a variety of utility related information, including outage status and a new mobile-friendly outage map.MLGW is the largest three-service public power utility in the nation, serving more than 440,000 customers in Memphis and Shelby County. More MLGW News. 220 South Main St. Memphis, TN 38103. More Contact Info. Policies. Customer Care Policy. Electric, Gas, Water. Schedule of Charges. Incentive Policy. Public Records.Moved Permanently. The document has moved here.About. Although Memphis Light, Gas and Water has been in existence since 1939, its parent companies started more than 100 years ago. MLGW and the services we provide have come a long way since our beginnings not long after the Civil War. The city's first utility company was the Memphis Gas Light Company, formed in 1852.In today’s digital age, convenience and efficiency are paramount when it comes to managing our finances. With the advent of online bill payment systems, like att.com pay bill, payi...MLGW Corporate Site. Welcome to MLGW’s Walk-In Bill Payments Site Locator. Search near City or Zip Code. Find Payment Locations. biller: [], zip: [] | Barcode.MEMPHIS, Tenn. — A Midtown man is furious after receiving an MLGW utility bill for more than $17,000. The bill says if he doesn’t pay by Tuesday, his lights will be off.MLGW Natural Gas System Earns Recognition for Excellence. Memphis Light, Gas and Water Division was recently presented with the American Public Gas Association’s System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. MLGW is one of 25 SOAR recipients recogniz... May 7, 2024.MLGW has released a new and improved application for Android devices which allows MLGW customers to access a variety of utility related information, including the all-new MLGW My Account. Customers will have the ability to access many features such as: · Manage MLGW Accounts · View/Pay MLGW bills · Setup payment …The outages downtown are primarily underground and therefore cannot be tracked via the outage map. Customers can report outages by calling 544-6500 or with the MLGW app. Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. …MLGW is an app that allows customers to access and pay their MLGW bills, setup payment arrangements, and more. The app has mixed reviews and may share some data with third parties.Billing And Payment Can I send payment via overnight courier service? Yes. Due to MLGW's internal mail distribution schedule, however, you should send the payment three days before the due date to ensure timely delivery and posting to your account. Send to: Memphis Light, Gas and Water - Accounts Payable 220 South Main Street Memphis, …January 10, 2024. Memphis Light, Gas and Water business offices will be closed on Monday, January 15 in observance of Dr. Martin Luther King Jr. Day. MLGW staff and crews will be ready should winter weather cause outages, main breaks, or other emergencies. Customers can use My Account on MLGW’s secure website to check balances, make … The inclusion of sewer, solid waste disposal and county fire protection fees on Memphis Light, Gas and Water utility bills saves time and money for everyone. However, these services are provided by the City of Memphis and Shelby County, not MLGW. If you have a question about sanitation issues, please call (901) 576-6851 (Ext. 3). For questions ... "Here's How" to read your MLGW utility bill.To help ease this burden, we've developed the following payment and assistance programs, as well as extension policies. For more information about these programs, call the Memphis Light, Gas and Water Customer Care Center at (901) 544-6549, visit one of our Community Offices or click on links below. Brochures are also available online for a ...MLGW crews and contractors work on a manufacturer provided solu on to repair meters that show no usage readings. Last year, MLGW found gas and water meter register malfunc ons affec ng our ability to send impacted customers a mely bill. The solu on to repair the water meters appears to be working and is currently being evaluated for anyMLGW is an app that allows customers to access and pay their MLGW bills, setup payment arrangements, and more. The app has mixed reviews and may share some data with third parties.MLGW will store payment information just as it does for online payments, and customers can authorize a payment by phone. Existing My Account users can create an IVR login by clicking “My User Profile” and “My Login Information.” Customers new to My Account will need their 16-digit MLGW account number, the access code found on their ...Once it is finished, we will return and make repairs to streets and yards. We will relight your pilot light after the changeover. To relight your pilot light, residents should call 901- 544-6549. For Spanish, residents should call: 901- 544-6549. Businesses: 901-528-4270. You can tell by the smell. Natural gas is odorless.When paying by mail, be sure to allow a few days for your payment to arrive by its due date. Write your 16-digit MLGW account number on your check and enclose the bottom portion of your bill to ensure your payment is properly credited to your account. For security, never send cash. Memphis Light, Gas and Water - Payments & Banking P.O. Box 388To help ease this burden, we've developed the following payment and assistance programs, as well as extension policies. For more information about these programs, call the Memphis Light, Gas and Water Customer Care Center at (901) 544-6549, visit one of our Community Offices or click on links below. Brochures are also available online for a ...On Track is a payment program provided by MLGW designed to help residential customers with limited incomes manage debt and pay off their MLGW bill over time. The program … MLGW Natural Gas System Earns Recognition for Excellence. Memphis Light, Gas and Water Division was recently presented with the American Public Gas Association’s System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. MLGW is one of 25 SOAR recipients recogniz... May 7, 2024. Payment Comparison Table. If submitted weekdays before 3:00 p.m., Central Time, noted on your account within one hour if pay date is current day. If submitted after 3:00 p.m. Central Time, noted on your account by 8:00 a.m. Central Time the following business day. If submitted weekdays before 3:00 p.m., Central Time, noted on your account ... When paying by mail, be sure to allow a few days for your payment to arrive by its due date. Write your 16-digit MLGW account number on your check and enclose the bottom portion of your bill to ensure your payment is properly credited to your account. For security, never send cash. Memphis Light, Gas and Water - Payments & Banking P.O. Box 388
MLGW Natural Gas System Earns Recognition for Excellence. Memphis Light, Gas and Water Division was recently presented with the American Public Gas Association’s System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. MLGW is one of 25 SOAR recipients recogniz... May 7, 2024.. Sexiest female newscasters
MLGW Board of Commissioners Meeting May 15. Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administ...Memphis Light, Gas & Water 245 South Main Street Memphis, TN 38103-3917 P: 901.528.4465 Communicatons and Public Relations: [email protected] Light, Gas and Water Division 220 South Main Street Memphis, TN 38103 (901) 544-MLGW (6549) Powered by. Please enter a valid email address. ([email protected]) …Mar 7, 2023 ... An MLGW customer reached out for help after she got a bill for more than $41000 and discovered some of the sky-high bills we have seen could ...Shelby County Community Services Agency has relocated its offices to 1188 Minna Place, Memphis TN 38104. For questions or additional information visit or call (901)222-4200. CSA Program Assistance Guide. City of Memphis Utility Assistance. Memphians facing utility cutoff notices may qualify for up to a $700 credit on their MLGW utility bills.Important Numbers. Customer Care Center (Residential Customers): To start, stop or transfer service: (901) 544-6549. To place service requests: (901) 544-6549. For billing-related questions, payment arrangements, balance inquiries and all other requests: (901) 544-6549 or contact us through our online form or MLGW's LIVE WebChat.The number is (901) 528-4303. This service is available between the hours of 8 a.m. and 4 p.m. Thank you for your interest in MLGW. Memphis Light, Gas and Water. Personnel Department Room 101. 220 S. Main. Job Hotline Phone Number: (901) 528-4241. (for the hearing impaired: TDD 528-4303) MLGW PAY AGENT LOCATIONS Payment Accepted: Cash, Checks and Money Orders 38002 – Lakeland/Arlington • Kroger, 9025 Highway 64 • Kroger, 11635 Highway 70 • CVS, 9861 US Highway 64 38004 – Atoka • Kroger, 11630 Highway 51 S. 38016 and 38018 – Cordova • Kroger, 1675 N. Germantown Pkwy. • Kroger, 676 N. Germantown Pkwy. MLGW PAY AGENT LOCATIONS Payment Accepted: Cash, Checks and Money Orders 38002 – Lakeland/Arlington • Kroger, 9025 Highway 64 • Kroger, 11635 Highway 70 • CVS, 9861 US Highway 64 38004 – Atoka • Kroger, 11630 Highway 51 S. 38016 and 38018 – Cordova • Kroger, 1675 N. Germantown Pkwy. • Kroger, 676 N. Germantown Pkwy. MLGW is the largest three-service public power utility in the nation, serving more than 440,000 customers in Memphis and Shelby County. More MLGW News. 220 South Main St. Memphis, TN 38103. More Contact Info. Policies. Customer Care Policy. Electric, Gas, Water. Schedule of Charges. Incentive Policy. Public Records.With the U.S. government shutdown continuing, people are struggling to pay their medical bills. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and i...These Terms and Conditions are the complete and exclusive statement of the agreement regarding the Services between you and MLGW. It supersedes any proposal or prior agreement, oral or written, and any other communications between you and MLGW relating to the My Account Electronic Bill Payment Service. If there is a conflict between what an ...Counselors will be able to help with payment arrangements, billing questions, deferred payment plans, PrePay, and other services. #MLGW is reopening four of its Community Offices to walk-in ...Visit Memphis Light Gas & Water to access your bill. Pay your Memphis Light Gas & Water bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders ...Memphis Light, Gas and Water - Pay Your Bill by Phone. 245 S Main Street. Memphis, TN 38103. (866) 315-0277. www.mlgw.com. About this Provider. Utility Service Providers. View larger map Get directions.Memphis Light, Gas and Water Division PO Box 430 Memphis, TN 38101-9969 Save Energy and Money! Remember to use the My Account tools at www.mlgw.com ... Payment adjustment: After a periodic review, your Budget Billing pay-ment amount could stay the same or it could be adjusted up or down, depending on the cost of ...As of 2014, to pay your Best Buy credit card bill online, visit Bestbuy.com and click on “Make payment/check balance” link under the “Credit Cards” heading at the bottom of the pag...The inclusion of sewer, solid waste disposal and county fire protection fees on Memphis Light, Gas and Water utility bills saves time and money for everyone. However, these services are provided by the City of Memphis and Shelby County, not MLGW. If you have a question about sanitation issues, please call (901) 576-6851 (Ext. 3). For questions ...My Account Payment Method Info. May 24, 2019. Some customers who pay their bills online as a ATM/Debit Card payment method may have received a message that says “The transaction has been declined. Please contact customer service for assistance." If you received this message, you will need to change your payment method to be processed as ...payment); account billing inquiry; payment arrangements; request a duplicate bill; other billing-related questions Also, visit us online at mlgw.com, where you’ll find valuable information about your utility services 24 hours a day, 7 days a week! mlgw.com Rev: 6-22/MR Click here to send a request for MLGW to Transfer Service to a new address. NOTE: Please visit the Residential Service Agreement section to complete your agreement. Requirements for Utility Service Connection: The utility shall require a minimum $200 deposit in cash, cashier’s check or money order from credit risk applicants. .